Supervision I (VBS104)



Know how to Effectively Supervise Employees

Supervision is an important skill in all sorts of workplaces and environments. In many cases, someone is needed to oversee the workload of other employees and to ensure their needs are being met. Supervision is also a vehicle for employees to report on progress and raise any concerns they may have about their work.

Study this course to give yourself the edge as a supervisor. Learn about different types of workplace structure and the key roles of supervisors within them. Find out strategies that can help to motivate people at work and how to negotiate with employees with tact and diplomacy. Learn about other workplace roles of supervisors such as interviewing, report writing and dealing with complaints.


What the Course Covers

Ten lessons as follows:

  1. Introduction – Organisational structures & responsibilities.
  2. Understanding the work place – Government and private personnel departments, unions.
  3. Communications and human relations.
  4. Motivating employees.
  5. Organising the work place.
  6. Problem solving techniques.
  7. Discipline, complaints and grievances.
  8. Interviewing, recruitment, training.
  9. Work place safety.
  10. Dealing with management/worker participation/ report writing/ staff meetings.

Extra Reading

The following books, available through this web site are relevant supplementary reading for this course

  • Leadership
  • Occupational Psychology


There are three basic types of assessment.  Assessments are more than just a way of giving you a final result though!  For us; these assessments are opportunities to revisit things you have studied; interact with our academic staff, and look at things from another perspective. Psychologists know that true learning requires revisiting what you learn. Through these assessments, your learning is strengthened and in doing so, your ability to retain and apply your learning after study is strengthened.
By giving you different types of assessment tasks, the ways in which you encounter information is varied.  The three types of assessments are:
1.    Self-assessment tests (SAT):  These are presented during each lesson and are essentially an on-line quiz.  These provide immediate results, so you are able to identify areas that require further work.
2.    Assignments: These are undertaken at the end of each lesson and are designed to consolidate the lesson aim and the content.
3.    Optional Final Exam: Upon successful completion of all the lessons, you are able to choose to sit a final exam.  This can be sat at your convenience.  There is an additional cost for this option.  Upon successful completion of the exam, you will receive a formal transcript as proof of your results.

How Long Will You Take?

This course is flexible, allowing you to study at times that suit you.  It is designed so that most students will take about 100 hours to complete it.  What that looks like, is totally up to you.

Recognition and Ethics

This college is a member of the ACS Affiliates Network.  These are Colleges that are located in offices around the world and are affiliated with each other through ACS Distance Education.  Courses are developed with input from all the staff at these colleges, reflect internationally accepted standards and needs.

A strict “No Plagiarism” policy exists. Assignments are checked for plagiarism, and if plagiarism is detected, work will not be deemed to have been completed and will be penalised.


What Could This Course Do For You?


This course provides a platform for learning skills needed to effectively supervise employees in different types of workplace – whether large or small, and whether for private or public organisations. Students will learn tasks and methods they can apply in the workplace.

Study this course by itself or as part of a certificate or higher level qualification in conjunction with other business and management or related modules..



There are no reviews yet.

Be the first to review “Supervision I (VBS104)”

Your email address will not be published. Required fields are marked *